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Getting help

We are here to help

Setting up and running applications on your servers may not be something that many FileMaker developers have done before. We understand that if you are new to server administration, this may be a challenge. We are here to help.

Start with documentation

We have written extensive documentation for Otto. The search field is in the upper right hand corner of the screen. You can also bring it up using your keyboard with Command-K (Mac) or Alt-K (Windows).

If you have suggestions for improving the documentation, please click the blue button on the bottom right of the screen to send us feedback.

Send us a message

If you can't find what you need with the docs, , or email us at You can also click the blue button on the bottom right of any page to fill out the contact form. We will answer within 24 hours.

Need more?

If you need our help with your servers or want us to walk you through something tricky, we have implementation packages available. One of our Otto Certified Engineers can setup a screenshare with you to help you get setup. for more information and rates.